Frequently Asked Questions - Wood fired hot tubs

o This depends on the burner and tub size, as well as the temperature of the water used to fill the tub and the outside weather conditions but typically it takes 1,5 - 3 hours to heat the water to the desired temperature of +38-40 °C. On a warm day with a light breeze and some gentle agitation of the water they will heat up faster. You can control the temperature by regulating the amount of wood added and the air supply to the heater, not forgetting that there is always the option to add further cold water from the hosepipe. 

o No matter what time of the year it is, we advise keeping the water in the wood burning hot tub at +38-40 °C as heating the water any higher can cause you to overheat, dehydrate and experience headaches. For those that have heart issues, you should avoid bathing in hot temperatures. 

o 39℃ is the recommended temperature, but you may like it slightly higher or lower depending on personal preference, weather conditions etc

o Use a floating thermometer to monitor the temperature when the water is heating. Once you reach +36 °C, simply stop adding wood to the burner. If the water is too hot, then add cold water with a garden hose or open the cover – with time, some of the heat will escape

 o As a general indicator, a 4-6 seater hot tub will require 6-8 good-quality logs to heat up from cold. This will vary depending on a range of factors including the size of your tub, weather, and when your tub was last used.

  o  Only ever use dried, fully seasoned (or kiln-dried) chopped wood logs with a moisture content of less than 20%. 

  o  No – burning anything else will invalidate your stove’s warranty and could cause damage thanks to higher burning temperatures. We recommend using only seasoned hardwood (moisture content <20%) or heat logs.

   o   The stove’s burn is regulated by adjusting the grates on the front. Using the handles, open or close the grates to increase or decrease airflow. Opening the grates will cause the stove to burn hotter (and consume wood faster), closing them will prolong the burn.

    o    It is best to keep it short – 15-20 minutes a session. If you are planning to bath a bit longer, be sure to stay properly hydrated so you do not overheat. After a session, wait until you are properly cooled down and only then go for another round, which should be a bit shorter than the first.

    o    Once you light the firewood, some smoke will come out until the fire reaches the optimum burning temperature. If you are using dry wood, not much smoke is produced, only enough to create a soothing atmosphere.

    o    If you do not use eco friendly water treatments (see Clarion Spa) / chemicals (e.g. chlorine) or intend to install a filtration system, you will need to change the water in your hot tub every 2-3 days.  Fitting a filtration system and using water treatments / chemicals gives you the option to change the water less often.

 o If you are using it frequently or if it is being used by several different people, you may prefer to change the water on a regular basis. 

    o    Although they are not required, chemicals can be used with lined tubs (fibreglass or acrylic) where the water doesn’t come into contact with the timber façade. Using chemicals can allow the same water to be retained for longer, between cleanings.

    o    To remove any dirt from the wooden hot tub’s exterior, we recommend using a mild detergent and a soft sponge, too. As with the interior, do not use any instruments that could damage the exterior and rinse it off with a garden hose when you finish.

    o    Yes. You can use stain, or products such as linseed oil to treat the exterior for the tub against the weather and moisture.

    o    Yes, as all-natural wood does, the surface will gradually fade to a greyish colour, which looks charming. If you want to maintain the original colour, you can paint your wood fired hot tub’s exterior with transparent paint that has colour pigment in it.

    o    You do not have to empty the wood fired hot tub’s heater out completely every time after use. It should work fine if there is enough room for the air to circulate and keep the fire going. Before cleaning out the ash, make sure the embers have cooled down and use a long-handled shovel to handle them.

    o    Once they are cold, the ashes can be safely disposed of in a bin. When mixed with soil, it is also great compost for your garden.

    o     We need a minimum of 1.2m width and 2m in height for a 4-6 seater hot tub.

    o     Access should be clear between the kerbside drop off point and the hot tub’s final position. The base should be prepared before the hob tub’s arrival. Having a garden hose and a few bags of firewood will make it easy for you to get started as soon as the tub is ready to go!

    o    A special base is not required, but the surface must be level, and able to support a weight of up to 2,500kg (depending on the size of the tub). This could be concrete, paving or decking.

    o    For the jets and LED light, our wood-fired hot tubs require a 13 Amp power supply, so they’re easy to set up

    o    All that is required once its sitting in your location is to fill it up and plug it in, you won't need an electrician or hard wiring for the installation.

    o    We also supply Non-Electric hot tubs which require no Electrical connection.

o Most of deliveries are completed within 1-4 weeks, these are based upon our stock volumes & detail of your requested package,

1.  Please wash/drain and wipe your hot tub thoroughly before the first use. 
2. DO NOT start the wood heater until the tub is fully filled up with water about 10cm from the top of the tub, as heat can damage the hot tub.
3. It is recommended to go into the tub when the temperature is not higher than 38 degrees in winter and 36 degrees in summer. The temperature of the hot tub should not exceed 40 degrees. DO NOT heat water in the tub at more than 60 °C.
4. Be careful with the heater and chimney to avoid burns.
5. When the water temperature rises above 40 degrees, cooling can be done by adding cold water or simply putting snow.
6. It is recommended to take a shower before entering the tub so that the water will remain cleaner for longer.
7. Drain the water from the tub when the shoulders are completely cooled. If you hurry to drain the water, the heat will damage both your tub and your heater. It is strictly forbidden to drain water from the plastic tub while wood heater is hot.
8. After using the hot tub, it is necessary to blow off the remaining water from the hydro massage system (turn on the system after draining the water).
9. DO NOT store water in a plastic tub when the outside temperature is minus.
10. Clean/Remove the ashes and any burned bits left inside the log burner regularly.